Team Creation and Management

Your most valuable asset separate from your clinical ability is your dental team.  

It is necessary to create and nurture a culture of service and collaboration to be successful.  A leader’s biggest challenge is to create this culture – help hire, coach, manage, engage, and inspire the people.  When this area is poorly managed, it is visible to the consultant, as these environments are characterized by employee conflict, low productivity and turnover.  Separate from having inadequate clinical skills, the most destructive and costly problem you will encounter in the dental practice is having a poorly managed team and the headaches that come with it.  

WHY BUILD A CULTURE OF SERVICE? Only when there is a mentality of service, can you create patient experiences that set you apart and help you succeed.  The patient experience is the foundation of marketing.  

WHY BUILD A CULTURE OF COLLABORATION? Only when there is a mentality of collaboration, can you bring to life, execute, and follow up on the ideas and strategy established by leadership and management.  Without execution of ideas, knowledge is simply entertainment.  

Such a culture develops competence, responsibility, accountability, maturity and compassion and a sense of pride in their role as your representative. They have the potential to become your strongest marketers.  

 iMH Dental Consulting helps you tap into human capital by implementing the following techniques that support this environment:

• Place the right people in the right roles
• Identify critical roles and invest in them
• Use a sound hiring system
• Hold regular meetings to keep your team in the loop
• Introduce a model and schedule for performance evaluation and holding members accountable
• Provide training for your employees 
• Encourage your team to take time to stay healthy and rejuvenate
• Lead by example